Field Engineer Lead No.363
Sterling, VA and Santa Clara, CA Full - Time
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Opportunity Details

We are hiring several professional and motivated field engineer leads who are team players and fast learners, and able to deliver precise and detailed work in daily basis.

Responsibilities

1. Work with the customer operation and maintenance teams to complete server installation, deployment, troubleshooting, and normal operation monitoring.
2. Install and configure from the data link layer to the network layer of the whole network system in the data center.
3. Supervise server support specialists to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
4. Asset management of field devices
Requirements

1. Bachelor’s degree in engineering or other technical engineering discipline is required
2. 3~5 years' experience in project management for major technical projects in IT industry
3. Experience with process improvement and inventory control
4. Excellent oral, written, interpersonal and client-facing communication skills
5. Advanced time management and analytical skills
6. Solid presentation and facilitation skills
7. Project management tools: scope definition and management, resource scheduling, milestones, dependencies
8. Speaking Chinese Mandarin is a plus